How RBA reduces TCO

Run Book Automation (RBA) refers to software integration and system execution that is driven by events or processes.

RBA allows a business to significantly increase the efficiency of its operations. When automating existing manual processes and procedures, the company (with Enigmatec assistance if required) examines specific events, processes and ways of managing a given activity.

Uniquely, Enigmatec RBA allows discrete parts of the process to be executed in parallel while taking care of synchronization, escalating system events to IT personnel when required, and measuring and monitoring performance to ensure service level agreements are met.

There are many types of process optimization that can be solved with Enigmatec RBA. One such example is reduction in process lag time.

When the complete end-to-end process is examined, it often transpires that a significant portion of the overall time is "lag time". Lag time is one or more of the following; (a) time that a task is pending an acknowledgement (b) time that a task is waiting for validation (c) time that a task is waiting for subsequent action (approved/declined). This lag time is effectively dead time that does not add any value to the business.

• 90% of an end-to-end process is lag time
• Cut lag time by half and get a 45% ROI
• Cut lag time to directly lower your overall infrastructure TCO.