Barclays Global Investors

Barclays has deployed EMS to automate identity management and end-user desktop provisioning for thousands of end users.

Through policy-based automation, EMS configures a new user into appropriate Active Directory domains, creates directory shares and mailbox groups, grants access rights to internal systems, and notifies IT operations management of all relevant activities. EMS not only automates what previously were multi-step, error-prone and time-consuming tasks, but enforces approval schemes for every request and activity and creates a full audit trail which is recorded in a relational database.

The IT management burden of new user provisioning is significantly reduced, and policies are strictly enforced with little or no manual intervention. In addition, new policies and workflows are easily created and deployed into the active environment without requiring shutdown.